Privacy Policy

This Privacy Policy describes how DigiYaan Technologies Pvt Ltd ("Company", "we", "us") collects, uses and protects personal information in connection with the platform operated at tyohaar.net. By using the platform, you consent to the practices described herein.

1. Information We Collect

We collect the following categories of personal information:

• Mobile phone number for account authentication
• Business name, type and location for service personalisation
• Contact names and mobile numbers of your business customers, uploaded by you
• Campaign content and usage data generated through use of the platform
• Payment and billing information processed via our payment partner
• Technical data including IP address and device information for security purposes

2. Purpose of Collection

Personal information is collected and processed for the following purposes:

• To create and manage your account and provide platform services
• To generate and deliver marketing campaigns on your behalf
• To process subscription payments and maintain billing records
• To communicate with you regarding your account and services
• To comply with legal obligations under applicable Indian law
• To maintain platform security and prevent fraud

3. Your Customers' Data

You are the data controller for your customers' personal information uploaded to the platform. You represent and warrant that you have obtained lawful consent from each customer to receive marketing communications from your business.

We process your customers' data solely to deliver services on your behalf. We do not use your customers' data for any other purpose, nor do we share it with any other business on the platform.

4. Disclosure of Information

We do not sell, rent or trade personal information. We disclose information only to:

• Third-party service providers necessary to operate the platform, bound by confidentiality obligations
• Third-party messaging and social media platforms for the purpose of campaign delivery, in accordance with their respective terms
• Payment processors for billing purposes
• Regulatory or law enforcement authorities when required by applicable law

5. Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. Access to personal data is restricted to authorised personnel on a need-to-know basis.

In the event of a data breach affecting your personal information, we will notify you in accordance with applicable legal requirements.

6. Data Retention

Personal information is retained for as long as your account remains active and for such additional period as required by applicable law. Financial records are retained for a minimum of seven years as required under Indian tax legislation. Upon account deletion, personal data is removed within 30 days except where retention is required by law.

7. Your Rights

Subject to applicable law, you have the right to access, correct, or request deletion of your personal information. You may also withdraw consent to data processing, subject to legal or contractual restrictions. To exercise these rights, contact us at hello@tyohaar.net. We will respond within 30 days.

8. Cookies

We use essential cookies solely for authentication and session management. We do not use advertising or tracking cookies.

9. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act 2000 and applicable rules thereunder. Any disputes shall be subject to the jurisdiction of the courts of Mumbai, Maharashtra.

10. Amendments

We may update this Privacy Policy from time to time. Material changes will be communicated with 14 days notice. Continued use of the platform constitutes acceptance of the updated policy.

Contact

For privacy-related enquiries or data requests:

DigiYaan Technologies Pvt Ltd · Mumbai, Maharashtra, India

Email: hello@tyohaar.net